Finance and Credit
 

Digitalization of the Banking Sector

Vol. 24, Iss. 2, FEBRUARY 2018

Received: 1 November 2017

Received in revised form: 22 December 2017

Accepted: 10 January 2018

Available online: 1 March 2018

Subject Heading: Banking

JEL Classification: 

Pages: 455–464

https://doi.org/10.24891/fc.24.2.455

Belousov A.L. North-West Institute, Branch of Kutafin Moscow State Law University, Vologda, Russian Federation
andreybelousov@mail.ru

ORCID id: not available

Levchuk E.Yu. North-West Institute, Branch of Kutafin Moscow State Law University, Vologda, Russian Federation
egor.levchuck@yandex.ru

ORCID id: not available

Importance The analysis of the banking sector shows that banks are competing fiercely for new corporate and retail customers. This necessitates maintaining their competitive advantage, which to the fullest extent can be achieved by means of innovative banking products and technologies introduction requiring special attention to security matters. Particular emphasis is on blockchain technology implementation.
Objectives The aim of the paper is to explore the banking sector to the extent of its digitalization, define trends in and prospects for innovative banking products and technologies, the blockchain technology in particular.
Methods The paper draws on general and special scientific methods and techniques that include comparison, analysis and dialectics.
Results We formulate existing problems and contradictions in the regulation of relationships under investigation, define ways of further development of information technologies in the banking sector and prospects for their perfection.
Conclusions In future, information technologies can become one of the main tools of credit institutions vying for new consumers. Therefore, banks' priorities are to integrate state-of-the-art information technologies into their business processes and to develop new business models. This will enable both customer acquisition and retention with reduced operating costs and promotional budgets.

Keywords: consumer authentication, information security, remote banking services, biometric technology, blockchain

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ISSN 2311-8709 (Online)
ISSN 2071-4688 (Print)

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