Subject This article discusses the introduction of new digital technologies into the tax sphere in order to improve the quality of tax services. Objectives The article aims to define the concept of quality in relation to tax administration and identify ways to assess it in the context of digitalization. Methods For the study, I used the methods of analysis and synthesis considering the world experience in tax administration under the economy digitalization. Results The article defines the concept of the quality of tax administration and describes certain ways and reasons for its assessment by tax authorities, international organizations and individual researchers. Conclusions International organizations and individual researchers analyze the quality of tax administration through country comparison to make recommendations to improve the tax administration process.
Keywords: quality, fiscal management, digitalization, economy, electronic service
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