Molotkov Yu.I.Siberian Institute of Management, Branch of Russian Presidential Academy of National Economy and Public Administration, Novosibirsk, Russian Federation molotkov@sapa.nsk.su
Subject The article explores if there are possibilities to develop algorithms, standardize, and model processes to reduce transaction costs of public services users at the regional level. The public services sector is the object of the study. Objectives The paper aims to develop an effective legal and institutional synergy mechanism to counteract the growth of administrative barriers to public services, by reducing transaction costs. Methods Our conceptual approach is based on the principles of a new institutional theory (institutional analysis) and the synergy paradigm (the efficiency of interaction of regulators). As well, for the study, we used a structural systems analysis, methods of change management, optimization of process management, economic-mathematical methods of optimization, expert assessments, compensation, analysis of existing normative legal acts, and the functional modeling methodology. Results The article presents a new legal and institutional synergy mechanism to reduce transaction costs of public services users. It proves that the level of transaction costs in the system of public services directly characterizes the extent of administrative barriers to business of public services users. Conclusions The study shows the opportunities and economic effects of reduction of transaction costs due to the use of algorithms, standardization, and modeling of administrative procedures on public services under public administration. Using the developed institutional synergy mechanism can greatly enhance the effectiveness of measures for State regulation of the market economy. The proposed approaches to reduce the transaction costs can be used in various areas of public services.
Keywords: public services, transaction costs, modeling, algorithm presentation, State regulation
References:
Burovtsev V.V. Formirovanie i razvitie institutsional'no-sinergeticheskikh mekhanizmov ekonomicheskogo regulirovaniya [The formation and development of legal and institutional synergy mechanisms of economic regulation]. Moscow, Sputnik+ Publ., 2016, 170 p.
Peshina E.V., Kontorusova S.S., Chashchina N.V. Organizatsionno-ekonomicheskie osnovy upravleniya regional'nym rynkom uslug: monografiya [Organizational and economic foundations of the management of regional services market: a monograph]. Yekaterinburg, USEU Publ., 2006, 315 p.
Haksever C., Render B., Russell R.S., Murdick R.G. Upravlenie i organizatsiya v sfere uslug: teoriya i praktika [Service Management and Operations]. St. Petersburg, Piter Publ., 2002, 752 p.
Levitt T. The Industrialization of Service. Harvard Business Review, from the September 1976 issue. Available at: Link
Molotkov Yu.I., Burovtsev V.V. [Simulation of the management process to reduce administrative barriers in the public services sector]. Sovremennye issledovaniya sotsial'nykh problem (elektronnyi nauchnyi zhurnal), 2015, no. 9, pp. 378–402. (In Russ.) Available at: Link. doi: 10.12731/2218-7405-2015-9-29
Gritsenko E.V. Organizatsiya predostavleniya publichnykh uslug kak sposob resheniya voprosov mestnogo znacheniya: rossiiskii i evropeiskii opyt. V kn.: Publichnye uslugi: pravovoe regulirovanie (rossiiskii i zarubezhnyi opyt) [Public services rendering as a way to solve the problems of local significance: Russian and European experiences. In: Public services: legal regulation (Russian and foreign experiences)]. Moscow, Volters Kluver Publ., 2007, pp. 153–178.
Auzan A., Kryuchkova P. [Administrative barriers in the economy: challenges to release]. Voprosy Ekonomiki, 2001, no. 5, pp. 73–88. (In Russ.)
Kolesnikov V.I., Vereskun V.D., Vorob'ev V.S. [Modernization of the Russian transport system and the prospects for railway transport]. Vestnik Rostovskogo Gosudarstvennogo Universiteta Putei Soobshcheniya, 2008, no. 2, pp. 76–84. (In Russ.)
Akhmetova Kh.Sh. Institut litsenzirovaniya kak odin iz mekhanizmov obespecheniya gosudarstvennoi bezopasnosti. V kn.: Aktual'nye problemy sotsiologicheskoi nauki i sotsial'noi praktiki [Licensing as one of the mechanisms to ensure the security of the State. In: Actual problems of sociological science and social practices]. Moscow, MAKS Press Publ., 2003, vol. 1, pp. 102–111.
Blyumin I.G. Institutsionalizm. V kn.: Kritika sovremennoi angliiskoi i amerikanskoi politicheskoi ekonomii [Institutionalism. In: Criticism of modern English and American political economy]. Moscow, AS of USSR Publ., 1962, vol. 2, pp. 336–352.
Buzgalin A.V., Kolganov A.I. Anatomiya byurokratizma [The anatomy of bureaucracy]. Moscow, Ekonomika Publ., 1988, 64 p.
Mau V.A., Zhavoronkov S.G., Fomichev O.V. et al. Deregulirovanie rossiiskoi ekonomiki: mekhanizm vosproizvodstva izbytochnogo regulirovaniya i institutsional'naya podderzhka konkurentsii na tovarnykh rynkakh [Deregulation of the Russian economy: a mechanism of reproduction of excessive regulation and the institutional support for competition in commodity markets]. Moscow, Fond Institut ekonomicheskoi politiki im. E.T. Gaidara Publ., 2002, 107 p.
Martsinovskaya A. [Institutional environment of rail transport as a mechanism for the implementation of development strategies]. Ekonomika Zheleznykh Dorog, 2013, no. 9, pp. 11–21. (In Russ.)
Oleinik A. [Cost and the prospects for reform in Russia: an institutional approach]. Mirovaya ekonomika i mezhdunarodnye otnosheniya = World Economy and International Relations, 1997, no. 12, pp. 18–29. (In Russ.)
Nikiforov N.V. [On concept of development of the national system of standardization]. Standarty i kachestvo = Standards and Quality, 2006, no. 5, pp. 26–27. (In Russ.)
List F. Natsional'naya sistema politicheskoi ekonomii [The National System of Political Economy]. Moscow, Progress Publ., 1991, 452 p.
Radaev V.V. Formirovanie novykh rossiiskikh rynkov: transaktsionnykh izderzhki, formy kontrolya i delovoi etiki [The formation of new Russian markets: transaction costs, control, and business ethics]. Moscow, Tsentr politicheskikh tekhnologii Publ., 1998, 328 p.
Andreev V. [State control over the economic activity]. Rossiiskaya yustitsiya = Russian Justitia, 1997, no. 2, pp. 19–21. (In Russ.)
