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Key performance indicators as a tool to improve the quality of control over municipal unitary enterprises' operating results

Vol. 17, Iss. 4, APRIL 2019

Received: 31 January 2019

Received in revised form: 20 February 2019

Accepted: 18 March 2019

Available online: 15 April 2019


JEL Classification: D23, Н82, Р14

Pages: 686–702

Devyatova N.S. Baikal State University, Irkutsk, Russian Federation

ORCID id: not available

Subject This article discusses the issues and provisions of the approach to the formation of criteria and indicators of objective and qualitative review of the performance of municipal unitary enterprises in Russia.
Objectives The article aims to develop a system of key performance indicators (KPI) to measure the municipal unitary enterprises' performance.
Methods For the study, I used the methods of systems and comparative analyses.
Results The article presents a developed system of key performance indicators of municipal unitary enterprises in accordance with their main functions in the system of social reproduction, as well as a method to calculate the indicators.
Conclusions The system of indicators proposed for measurement can help reflect the results of the unitary enterprise as a commercial organization, as well as the results of its realization of other functions in the system of social reproduction.

Keywords: effectiveness, municipal unitary enterprise, key performance indicators, KPI, control


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