Subject. This article discusses the role of artificial intelligence technologies in optimizing business processes. Objectives. The article aims to develop a set of measures to develop the competencies necessary for a manager to work with artificial intelligence systems. Methods. For the study, I used a comparative analysis. Results. The article finds that the main attention should be paid to the problems that impede the optimization of the management system in Russia. To solve these problems, it is necessary to improve educational training programmes in specialties related to management. Conclusions. The introduction of artificial intelligence technologies presents a challenge for managers, but it also opens up new opportunities to optimize business processes and achieve success. Managers who have the skills to work with an AI system are able to adapt to a rapidly changing environment and make ethically sound decisions.
Bokareva E.V., Gubanova I.G. [Using ChatGPT in small business]. Samoupravlenie, 2023, no. 3, pp. 164–168. (In Russ.) URL: Link
Kazaryan V.P., Shutova K.Yu. [Ethical risks in the practice of artificial intelligence]. Idei i idealy = Ideas and Ideals, 2023, vol. 15, iss. 2, part 2, pp. 346–364. (In Russ.) URL: Link
Kartseva T. [The ideal chief executive for Russian organizations: personal characteristics and management skills]. Gosudarstvennaya sluzhba = Public Administration, 2014, no. 5, pp. 112–115. URL: Link (In Russ.)
Kudryavtseva E.I. Kompetentsii i menedzhment: kompetentsii v menedzhmente, kompetentsii menedzherov, menedzhment kompetentsii: monografiya [Competencies and management: competencies for management, managerial competencies, competency management]. St. Petersburg, RANEPA St. Petersburg – Branch of Presidential Academy of National Economy and Public Administration Publ., 2012, 340 p.
Mirgorodskaya O.N., Ivanchenko O.V. [The use of artificial intelligence technologies in marketing activities of foreign and Russian retail companies]. Vestnik Rostovskogo gosudarstvennogo ekonomicheskogo universiteta (RINKh) = Vestnik of Rostov State Economic University (RINH), 2021, no. 3, pp. 87–96. URL: Link (In Russ.)
Panteleeva T.A. [Integration of artificial intelligence tools into agribusiness strategic management system]. Prodovol'stvennaya politika i bezopasnost' = Food Policy and Security, 2021, vol. 8, no. 2, pp. 145–166. (In Russ.) URL: Link
Turchinov A.I., Magomedov K.O., Kononenko T.A. Sotsiologicheskii analiz problem kadrovoi politiki upravleniya personalom v rossiiskikh organizatsiyakh: monografiya [Sociological analysis of the problems of personnel policy of personnel management in Russian organizations: a monograph]. Moscow, MAKS Press Publ., 2011, 299 p.